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Customer Support

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How long do orders take to arrive?

Shipping is $9 per item for standand shipping (orders arrive in 5-10 business days) and $19.50 per item for priority shipping (orders arrive in 3-5 business days).  When placing your order, you will be given the option of selecting your shipping preferences.


How can I check order status?

Order status can be found by logging into your account, and clicking on your order.  Please note that:

Awaiting Fulfillment means that your order is in the packing process.

Awaiting Shipment means that your order has packed, but has not yet been picked up.

Shipped means your order has shipped, and you will find the tracking information next to the comments.


How can I speak to customer service?

You can Email customer service via our contact page, or you can call (877) 544-8884.


I have questions about my purchase, can I get additional instructions?

Please contact customer service, and we'll be happy to have one of our technicians provide additional tech support as required.